Support

Training

The ASSIST platform has been designed and developed as a user-friendly and intuitive program, however, our partners will benefit from in-depth training and support from the ASSIST team.

Comprehensive training for administrative staff

We provide comprehensive training for your administrative staff, addressing school-wide management tools, as well as built-in system applications for your front office needs.

Customized services

Detailed use of ASSIST’s features and programming are explored and customized for each school. This is the kind of personalized services that makes ASSIST so unique.

Teacher and classroom training

We also train your teaching staff separately on the features that enhance and support their instructional needs, collaborative classroom and team efforts.

Training created by educators for educators

ASSIST essentially streamlines a teacher’s day-to-day workloads, lending itself an efficient 21st century school environment, providing instructors with more time to focus on what’s truly important: teaching!

Contact us if you have any questions or to discuss your specific needs.

ASSIST always has the lines of communication open to ensure you receive the best support possible.

We will provide a dedicated support team at the ASSIST offices that will be part of your team. Regularly scheduled meetings and periodic professional development is an integral part of our support plan.
The ASSIST platform provides easy to use online support, including a Resource Library with:
1. User guides
2. Training videos
3. Student and parent welcome overview videos

All content in the Resource Library can be shared within specific user groups, or shared publicly based on your needs – and all content is available at anytime to users, day or night!
Finally, we have live support for you and your team 24/7 via our toll free phone system.

The ASSIST team is here when you need us to make sure you have the best ASSIST experience possible.

Contact us if you have any questions or to discuss your specific needs.

Implementation

ASSIST is a secure web-based application that can be accessed at any time, from any device. To install ASSIST, there is no need to download any components so the platform can be up and running quickly and easily.

Our support team will work with with you to upload your information including school departments, curriculum, staff, and students. Our integrated curriculum, bundled course and certificate programs are also ready for you to use at any time!

Plus, we can work with your tech team to integrate additional products or implement single sign on-options, as well as translate the ASSIST platform into any language you prefer.

To ensure the best experience possible, your computer should have:

At least 4GB or RAM
A recent version of the browser (Chrome is recommended)
A DSL Internet connection or faster

For more information on ASSIST implementation, contact us to discuss your specific needs.